Website Privacy Policy

This Privacy Statement discloses the information-gathering and dissemination practices of AmeriHealth Administrators in connection with www.ahatpa.com and all other websites owned and operated by AmeriHealth Administrators. AmeriHealth Administrators can be contacted by mail at 720 Blair Mill Road, Horsham, PA, 19044, attention Marketing Services; by phone at 800-984-5933; or by email at webteam@ahatpa.com.

1. Collection of Personal Information from Site Visitors

AmeriHealth Administrators may collect and/or track (1) the home server domain names, email addresses, type of client computer, files downloaded, search engine used, operating system, and type of Web browser of visitors to AmeriHealth Administrators’ website, (2) the email addresses of visitors that communicate with AmeriHealth Administrators via email, (3) information knowingly provided by the visitor in online forms, registration forms, surveys, email, contest entries, and other online avenues (including demographic and personal profile data), and (4) aggregate and user-specific information on which pages visitors access.

AmeriHealth Administrators may place Internet “cookies” on visitors’ hard drives. Internet cookies save data about individual visitors, such as the visitor’s name, password, user-name, shopping cart, screen preferences, and the pages of a site viewed by the visitor. When the visitor revisits AmeriHealth Administrators’ website, AmeriHealth Administrators may recognize the visitor by the Internet cookie and customize the visitor’s experience accordingly. Visitors may decline Internet cookies, if any, by using the appropriate feature of their Web client software, if available.

When a visitor performs a search within AmeriHealth Administrators’ website, AmeriHealth Administrators may record information identifying the visitor or linking the visitor to the search performed. AmeriHealth Administrators may also record limited information for every search request and uses that information only to solve technical problems with the service and to calculate overall usage statistics.

2. Use of Personal Data Collected

Personal data collected by AmeriHealth Administrators may be used by AmeriHealth Administrators for many reasons, for example, for editorial and feedback purposes, for marketing and promotional purposes, for a statistical analysis of users’ behavior, for product development, for content improvement, or to customize the content and layout of AmeriHealth Administrators’ site. Aggregate data on visitors’ home servers may be used for internal purposes or provided to third parties such as marketing firms. Individually identifying information, such as names, postal and email addresses, phone numbers, and other personal information that visitors voluntarily provide to AmeriHealth Administrators may be (1) added to AmeriHealth Administrators’ databases and used for future calls and mailings regarding site updates, new products and services, and upcoming events, or (2) provided to reputable third parties who provide products and services that AmeriHealth Administrators believes that visitors may be interested in purchasing or obtaining.

3. Disclosure of Personal Data to Third Parties

Any third party to which AmeriHealth Administrators shares, rents, sells, or otherwise discloses personal data for marketing purposes will be under a contractual obligation to use the personal data solely for marketing products and services that AmeriHealth Administrators determines, in its sole judgment, that visitors might find of interest. AmeriHealth Administrators will use its reasonable efforts to identify whether such third parties may have products or services of interest to visitors to AmeriHealth Administrators’ site. However, such parties are independent third parties over which AmeriHealth Administrators exercises no control, and therefore AmeriHealth Administrators is not responsible for their conduct, products, or services, and will not be liable therefore. AmeriHealth Administrators will disclose to third parties only information in aggregate form, that is publicly available, and/or that is knowingly and voluntarily disclosed by visitors.

4. Security Measures

AmeriHealth Administrators has implemented numerous security features to prevent the unauthorized release of or access to personal information. For example, all AmeriHealth Administrators employees are required to certify their understanding that personal information is considered confidential, that it is important to safeguard personal information, and that AmeriHealth Administrators will take appropriate action against any employee who fails to acknowledge these facts or adhere to the requisite standards of conduct. Please be advised, however, that the confidentiality of any communication or material transmitted to/from AmeriHealth Administrators via this site or email cannot be guaranteed. Accordingly, AmeriHealth Administrators is not responsible for the security of information transmitted via the Internet. For more private communication, visitors who have health coverage through or administered by AmeriHealth Administrators can contact AmeriHealth Administrators by telephone at the number listed on their member identification card. Any visitor can contact AmeriHealth Administrators by telephone at 800-984-5933.

5. Opt-Out Right

Visitors may opt out of having their personally identifiable information retained by AmeriHealth Administrators, used by AmeriHealth Administrators for secondary purposes, disclosed to third parties, or used by AmeriHealth Administrators or third parties to send promotional correspondence to the visitor by contacting AmeriHealth Administrators via postal mail, email, or telephone at the addresses above. (This does not apply to collection of the type of Web browser of visitors to AmeriHealth Administrators’ website.)

6. Access to and Ability to Correct Personal Data

Upon request via postal mail, email, or phone, AmeriHealth Administrators will provide to visitors a summary of any personally identifiable information retained by AmeriHealth Administrators regarding the visitor. Visitors may modify, correct, change, or update personally identifiable information that AmeriHealth Administrators has collected via this website or may cause their personal record to be removed from AmeriHealth Administrators’ database by contacting AmeriHealth Administrators via postal mail, email, or telephone at the addresses above.

7. Collection of Personal Data from Children

To the extent that AmeriHealth Administrators is able to determine the age of users by their submissions to or communications with AmeriHealth Administrators’ website, AmeriHealth Administrators will not knowingly (1) collect or post information from individuals under the age of sixteen (“children”) without their parent’s or guardian’s consent; or (2) provide any personally identifying information collected from children, regardless of its source, to any third party for any purpose whatever.

If registration is required for any services on the AmeriHealth Administrators Site, and a user submits information to AmeriHealth Administrators’ website through such a registration process that indicates that such user is a child, the child’s parent or guardian will be alerted to the child’s registration and will be provided instructions on how the parent or guardian can delete the child’s registration, if so desired. No information collected through AmeriHealth Administrators’ website from users self-identified as children will knowingly be used for any direct marketing or promotional purposes. If there are no age restrictions on a contest that requires registration, and if a child wins, notification and prizes will be sent to the parent(s) or guardian(s) identified in the initial registration process.

8. AmeriHealth Administrators’ Right to Contact User

AmeriHealth Administrators reserves the right to contact site visitors regarding account status and changes to the subscriber agreement, privacy statement, or any other policies or agreements relevant to site visitors.

9. AmeriHealth Administrators’ Right to Change Privacy Statement

AmeriHealth Administrators reserves the right to change this Privacy Statement at any time by notifying visitors of the existence and location of the new or revised privacy statement. Any change to this Privacy Statement shall be effective as to any visitor that has accepted the AmeriHealth Administrators Website Terms and Conditions before the change was made.