Online Services

Quick, Convenient Access to Health Plan Information and Resources

At AmeriHealth Administrators, we offer our clients and their plan members secure, role-based access to benefits information as part of our standard administrative services. Content is customized for your members and your benefit programs.

Personalized self-service for plan members includes:

• eligibility information;
• benefit plan and precertification program summaries;
• network hospital and doctor search tool;
• claims information and Explanation of Benefit statements;
• FSA and HRA transaction history and account balance information; 
• forms and other documents.

In addition, your plan members can take advantage of a wide selection of decision-making support resources that can help them make better-informed decisions about health care plans and treatment. These resources include:

• online medical encyclopedia and interactive health information tools;
• guides to help identify high-quality health care providers and help ensure transparency of cost;
• tools to identify what expenses qualify for medical FSA reimbursement and to help estimate potential federal tax savings with an FSA;
• tools to help plan members choose health care treatment options and plans; compare their health plan options; and estimate services and possible out-of-pocket costs;
• access to discounts on dietary supplements and wellness products, as well as a network of complementary and alternative health care providers such as acupuncturists and chiropractors.

Furthermore, authorized benefits professionals in your organization can access:

• reports;
• benefits information;
• eligibility and claims status;
• optional online enrollment and eligibility maintenance tools;
• network provider search tool.